Charleston Auto Repair

ALWAYS SO VERY HELPFUL AND HONEST WITH ME. I LOVE THESE PEOPLE AND THIS PLACE

Receptionist was personable and polite.

Great service

Fast,convenient service. Really good communication from staff.

Great work done in a timely manner.

I enjoyed the service. Everything went about the way I expected it, and it wasn't too expensive.

Friendly, thorough and professional. Nice clean waiting room. Easy appointment.

Clerks need training. I left price was not what I was told over the phone.

Skye and the rest of the team here are amazing! I've worked with multiple mechanics here in the Charleston area for a variety of different vehicles & I have to say I've never had such an impressive customer experience with a auto. mechanic shop. I spoke with Skye just one time over the phone & the first time I came in the door she recalled my name, vehicle & the issue that I stated over the phone. I had the AC condenser replaced in my '15 Chevy Silervado in under 24 hours!!! The 3 Chevy dealerships in the area didn't have any availability for 3 weeks! Highly recommend this business to anyone looking for quality work & a reasonable turn around time. Thanks!

Leaving from a week trip to Folly Beach on July 5th with my wife, two boys, three dogs and our alternator goes out. Hot as ever plus huge electrical storm setting over Charleston and hitting hard. Being a holiday weekend, every place that was open was on skeleton crews just to cover and make appointments for later times. I call AAA and they were going to have it taken to one of their AAA service centers, and per the operator could get it fixed today. They send the tow truck driver and he gets the wrong phone number and cant reach or find us...he didn't bother calling his dispatch back so he was very mad and tried to blame us. We had words and when he realized it was his fault for entering the wrong phone number and now more pissed off. While he was looking for us we decided to see if the place AAA said we could go to was able to fix it today. Wrong, couldn't see us until Tuesday and its Friday. So when he finally gets the Van on the truck, I had been calling and found Honest-1 Auto Care that could get us fixed and back on the road the same day. Driver is mad so he won't let me tell him the Honest-1 address and takes our van across Charleston to the wrong Honest-1. Honest-1 calls us due to not knowing any van was coming there to get fixed. We find this out in an UBER(that let us bring our dogs with us) that he's taken it to the wrong place. All of this adds up to Honest-1 taking us under their wing to help us completely. They pick all of us up with the alternator, in their company courier, and take us to the correct shop where the van and mechanic are that can get us done today. Its full on thunderstorm and they let us bring or storm crazed pets into the waiting area and gave us snacks and helped us with food and water for the dogs. The owner and I spoke for a while and I let him know how much they saved us today by going above and beyond to get us back home. The place was very busy, very clean and they worked us right in!!! Excellent customer service! Excellent owner and manager! Excellent mechanical work! Would highly recommend them to anyone in the Charleston area that needs any type of car work or help!