There are a few places now adays that go beyond what is asked, Honest 1 is one of the minorities that give 110%. I asked for help in locating the car's horn where I cannot see it, and the agent provided 2 pages of information sheets on it. I see why I did not see the horns. The car was ready in the hour estimate, and Skye made a special trip to where I was waiting to greet me and say hello, nice touch.