Charleston Auto Repair

(843) 203-9368updated hours:
Mon - Fri: 7:00 AM - 6:00 PM
Sat: 8:00 AM - 6:00 PM
5

I needed an emergency repair, all of the sudden my car started billowing out smoke from under the hood. I was so afraid my engine would burst into flames at any minute. It couldn't have happened at a more inconvenient time, as I had perishable groceries in the car that needed refrigeration. I wasn't prepared for this emergency! It could have been so much worse. I was so fortunate that Honest-1 Auto was right next door! I had never used their services before and was apprehensive to try someone new, but had no choice. I needed help ASAP and prepared myself for the worst, fearing being taken advantage of, as I had no idea what to expect. As a senior citizen, single woman, it's hard to find auto repair services you can trust. I could not have found a better repair shop for my unexpected crisis! The friendly young woman at the front desk, was so kind, so helpful, she offered to put my cold storage items in their refrigerator and explained their services. She made me feel comfortable, presented an estimate, communicated clearly what they could do. Eric, the mechanic assigned to my car assured me they could take care of my problem and he put my mind to ease. They even showed me my broken auto part and charged a fair price for a great job! They put my groceries back in my car and had me back on the road in less time than they estimated. I was so lucky their shop was so close by in my time of need. They handled my emergency with ease, professionalism, and human kindness! And their waiting room is comfortable, spacious and clean. I highly recommend them and will not hesitate to use their services in the future! They're the best!

4

5

I had the misfortune of my car breaking down while on a road trip. The silver lining to this cloud was Honest-1 Repair Shop! The tow truck brought my Mercedes to this shop because it was about the only one open on Saturday afternoon. Sky helped me get setup for the repair and expedited the process of getting my car fixed. She and the technician were able to get me back on the road before they closed. I can't say enough of how friendly and quick they were to deal with. I'm so glad my car broke down near them!

4

Excellent customer service, knowledgeable staff and comfortable waiting area.

5

Honest-1 Auto Care not only came to the rescue and saved us, but they also provided outstanding service, and additionally, they took the time to explain everything and to show us and teach us what we need to do in the future. In summary, they provide exceptional customer service, have friendly staff, convenient hours, and are well-stocked. Thanks Honest-1 Auto!

5

What a great experience with a car repair shop. Up front, honest, fixed everything without up sells, unneeded extras, etc. Quoted price was the actual charged price. Will definately be doing business here again.

5

Excellent service, very fair price.Nice people in general. When they give an appointment, they meet it! Something hard to find today.

5

Very efficient and affordable. The staff is also really nice

5

Sky is the best very good with customers very kind and professional. She is the backbone over there.

5

Service performed on June 15, 2021. Date of review August 11, 2021, about two months later. Wanted to wait to make sure the review was accurate. Experienced a water pump failure while on vacation in Edisto beach. Called Honest-1 because I have one on my hometown that I have never used but I have heard good things about… has a reputation for solid work with quick turn around times. Also, they have a warranty on the work and there is a location less than three miles from my house back home. I set myself up expecting something to go wrong. So far—again, two months later—I need not have worried. This location got me in the next day, put on a new water pump, seal and belt, and I have been trouble free ever since. No pressure to perform any additional or unnecessary repairs. No hassle at all actually. While the repair took quite a bit of time—nearly 7 hours—I am pleased with the work completed. It’s not as cheap as doing it yourself, which I would have done if I were at home, but I feel like I got what I paid for… solid work, now time-tested, and a warranty to back it up. I also want to give the team at west Ashley a shout out for what I witnessed time and time again—excellent and caring customer service with every patron who came in that day. I waited the whole time and saw lots of people come and go. What I saw was consistent and compassionate—and HONEST—customer service. Well done, West Ashley! I’ve recommended this shop to family and friends who live in and around Charleston.

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