Made an appointment at the time and location I wanted. Extremely clean shop with exquisite waiting area with comfortable sofas and chairs, coffee maker, bistro tables, big TV, reading material, large clean restrooms. I was in and out in an hour and could not be more pleased with the alignment on my car's front end. Drives like it is new. They should teach a course on how to run an auto repair service. I highly recommend and will definitely be back.