I felt a need to write another review after my last few visits to Honest-1, "home of the honest mechanic." My last two visits have had to do with some object embedded in my tire, resulting in a flat, and each time this has happened, I've called in and been greeted by Skye, the manager at this location. Each time, she told me to come in immediately and they'd get right on it, without hesitation, and without telling me it'll be a long wait or would involve buying a new tire. The technicians were able to plug the tire each time, and cost me less than $12 each time. A new tire would be well over $100, not to mention the labor cost, but this was only a last resort if they couldn't plug or repair. Skye greets me by name whenever I arrive, whether it's for these situations or for my usual oil change. I truly believe that every mechanic shop needs someone like Skye running the show, because of her personality, knowledge, and the way that she treats her customers. As long as she continues to answer the phone when I call, I'll be a loyal Honest-1 customer (the guys all do great work too, so that helps).