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Charleston Auto Repair

(843) 203-9368updated hours:
Mon - Fri: 7:00 AM - 6:00 PM
Sat: 8:00 AM - 6:00 PM
5

5

Excellent Service

4

5

I have been road tripping for the last month. I end up getting a flat tire near Boneyard Beach after hitting a pothole. I got the spare on and drove to 3 different shops that couldn't replace a tire for me either they didn't have the tire, had to wait until Monday or they were booked up and couldn't fit me in. It was the weekend and most couldn't get the tires until Monday. Honest-1 was the 4th shop I called and they told me to come right in. I managed to get a tire from the nearby Walmart and came here hoping that they could fit me in. When I got there, one of their tech took my car right away and proceed to put the new tire on the rim and install it. While in the waiting room, the front desk picked up a call. Yes, I was ease-dropping because there's nothing else to do. Seems like the customer on the phone needed new tires put on urgently. Front desk began their speech about how it's the weekend and the earliest they can get it done for the customer was Monday. Then this young lady stepped out of the office who I assume is a manager. She told front desk to get the customer's name and number and that they will try their best to find tires for the customer. The manager directed front desk to call around shops that they have connections with and see if they can get the tires for that customer. They end up finding the tires and calling the customer back. I don't know about you but I think that's pretty awesome that they went the extra mile to help this customer when they didn't have to. It was my first time in Charleston and I think I saw what southern hospitality was. Once my tire was done, my bill came out to a whopping $40.

5

Great, knowledgeable, and friendly staff. Won't try to upsale anything to you and will try to find any discount available for your services. Highly recommended 👌 👍

5

we are from Connecticut and we needed oil change. We needed a new rotary and brakes, Which mechanic did tell us that we would need soon, and they took care of it for us and gave us amazing service. The inside was very comfortable with a sofa, chairs, Keurig and snacks. Very nice, professional people as well. Thank you for making our car safe again to drive back to Connecticut!

5

Incredibly nice customer service individuals - but more importantly, unbelievably talented mechanics and technicians. Solved a complex issue 2 other shops spent days trying to diagnose. Excellent work and very good value. Customer waiting area is clean, comfortable, and full of snacks and cold drinks. Highly recommend this place for everything from basic maintenance to complex engine and electrical issues. 6 stars if Google would allow it!

5

Unfortunately, it's come to the point where I need to leave a negative review. I will update this pending the response I get to fix the issue that I've requested to be repaired. I've had several years of dealings with this company and rarely do things go correctly the first time. Update to come - Can't find anything on "contact us".

5

I can’t say enough about the wonderful employees and management! They are amazing. They stand behind their work and did a wonderful job with communicating everything that they found with my car. They went above and beyond what most shops these days would ever do. I highly recommend them!

5

I cannot say enough good things about Skye, Adam and Alex. Their determination, kindness and overall customer service was amazing. It's hard to find a business that genuinely looks out for their customers and boy did they ever! I will be going back whether it be for my car or someone else in my family! I highly recommend this awesome team! Special shout out to Adam for always taking our calls and random pop ins!

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